ANGELA LICCIARDI

Frequently Asked Questions

If the answer you require is not below, please feel free to contact me directly: angela@anli.com.au

 

ART SPECIFICATIONS

Due to the difference in monitor settings, I cannot guarantee that the colour match of what you receive will be exact compared to what the listing shows.

PAINTINGS
- Acrylic mixed media on canvas or wood board.
- Paintings are sold with a Floating Frame. Some are have an optional colour choice.

EDITION PRINTS
There are 2 offerings to choose from:

  • Highest Quality Archival Cotton Rag Prints

Highest quality archival print on 100% cotton rag with appropriate white border. An exceptional acid-free paper, designed to meet the longevity requirements of galleries and museums - and will not yellow over time.

The textural quality of this paper is smooth, soft with a delightful velvet touch and appearance. An ever so slightly warm white paper base provides the richest and deepest colours and blacks.

Print only supplied, unframed.

  • Diabond Aluminium Composite Panel

Highest quality UV inks printed onto 3mm Aluminium Diamond Composite Panel without a white border.

The print is cured under UV light, effectively protecting the image from sunlight, contaminants, and moisture, designed to meet the longevity requirements of galleries and museums. Satin sheen finish.

Discreet hanging system included with Diabond Panel.

ARTIST SIGNATURE

All paintings come with a sticker on the back, including artwork specifications, cleaning instructions and artist signature.

RETURNS

DOMESTIC
Yes, we accept returns:
- 7 days to contact by email and request a refund.
- Returns must be received within 30 days of delivery.
- Once the piece has been safely returned we will refund payment within 14 days. Payment is refunded minus the cost of shipping and PayPal fees.
- Buyers are responsible for return shipping costs.
- If the item is not returned in its original condition, the buyer is responsible for any loss in value.

OVERSEAS
No, at this time we are unable to offer a return/refund on any product(s) sent outside of Australia.

SHIPPING PRICES

- All items are tracked.
- Shipping costs cover packing supplies, labour and transit fees.
-
According to the delivery service chosen, actual costs may be higher than the estimated cost shown.

SHIPPING POLICIES

PROCESSING TIME
Items usually ship within 11-14 business days. Delivery time will vary depending on the country of origin and destination. Please allow 2-4 weeks for delivery, excludes artworks pre-booked for an exhibition.

Artworks booked for an exhibition will be shipped after the scheduled show, at the galleri’s earliest convenience.

CUSTOM + DUTY FEES
Buyers are responsible for any customs or duties fees that may apply. Sellers can not be held responsible for delays due to customs.

PACKING

PRINTS
Are hand wrapped carefully, prints are rolled in rigid mailing tubes with strong, reinforced walls.

PAINTINGS
Are hand wrapped carefully with corner protection, bubble wrap and cardboard. Each one is unique so I take care that it is well protected to arrive in perfect condition.

 

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online.
This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

If the answer you require is not below, please feel free to contact me directly: angela@anli.com.au

 

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, surf the website, or use certain other site features in the following ways:

 To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

 To improve our website in order to better serve you.

 To allow us to better service you in responding to your customer service requests.

 To quickly process your transactions.

 To send periodic emails regarding your order or other products and services.

 To follow up with them after correspondence (live chat, email or phone inquiries).

How do we use your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider (PayPal or Stripe) and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to

 Help remember and process the items in the shopping cart.

 Understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser

If you turn cookies off it will turn off some of the features of the site.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

We, use Google Analytics cookies to help us understand how visitors use the website.

Privacy

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes on our Privacy Policy Page.

You can change or review your personal information by emailing us at angela@anli.com.au or using the update option at the bottom of every email.

Does our site allow third-party behavioUral tracking?

It’s also important to note that we allow third-party behavioural tracking (Facebook pixel). We do not specifically market to children under the age of 13 years old.

We collect your email address in order to

 Send information, respond to inquiries, and/or other requests or questions.

 Process orders and to send information and updates pertaining to orders.

 Send you additional information related to your product and/or service.

 Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

We agree to the following

 Not use false or misleading subjects or email addresses.

 Identify the message as an advertisement in some reasonable way.

 Include the physical address of our business or site headquarters.

 Monitor third-party email marketing services for compliance, if one is used.

 Honour opt-out/unsubscribe requests quickly.

 Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at ANGela@anli.com.au

Or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the following information: angela@anli.com.au
PO BOX 613 Carlton North 3054

Edited: 21.05.2020